Digital Reference Checks You Can Trust

Refapp automates the reference checking process to deliver reliable insights into your candidates’ behavior and performance—giving you data you can trust and decisions you can stand by.

Trusted by 1,500+ Organizations Worldwide

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Reference Checks that Save Time and Deliver Better Decisions

Manual reference checks are slow, inconsistent, and prone to bias. Refapp streamlines the process into an automated, structured, and candidate-friendly experience—delivering trustworthy insights for confident hiring decisions.

Choose from research-based, role-specific questionnaires, customize the communication to match your brand and connect everything seamlessly with your ATS. 

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Simplifying the Experience. Strengthening the Data.

Refapp makes reference checking effortless. References respond when it suits them—on any device—while automated reminders keep the process moving.

Responses are compiled into a clear, comparable report with optional benchmarking, helping you evaluate candidates against role-specific standards and securely share insights with colleagues or clients.

How it works

The Smarter Way to Do Reference Checks

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Science-based question templates

Use role-specific forms built on research to uncover insights that matter.

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Benchmark and compare candidates

See how your candidates stack up against others in similar roles.

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Spot potential risks early

Identify red flags like reliability issues or performance concerns before it's too late.

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Full flexibility and brand alignment

Customize communication with candidates, references, and clients to reflect your brand and visual identity.

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Fast and dedicated support

You're never on your own. With Refapp, you get personal onboarding, a dedicated Customer Success Manager, and fast support via email or phone.

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Built for trust and compliance

Refapp removes the risk of discriminatory questions by allowing a standardised question set for every candidate.

How Refapp Makes a Difference

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The branding feature is also a huge benefit. Both our team and our clients love it!

“ With Refapp, our reference checks are done in a fraction of the time they used to take, and we are able to get them to clients faster, without deprioritizing other parts of the important offer stage. ”
Hadley Kornacki Director of Client Services Operations
/ Edgility Consulting
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Taking the pain out of our reference checking

“ Recently, we transitioned to a new recruitment software, and it was so easy for us to just switch to their integration with Refapp and continue working with our reference checks just as usual. It couldn’t be any smoother! ”
Aino Innilä HR business partner
/ Sofigate
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Improved reference experience, higher response rates and professional reporting

“ Most often, the references have submitted their answers in less than two days and the insights we collect make for confident hiring decisions. In addition, we get great feedback from both references and clients who appreciate the process. ”
Marnie Aliviado Director, Business Development
/ BSA Solutions
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Easy reference checking across different time zones

“ As a global company, Volvo Group Recruitment gets references from all over the world. Refapp is facilitating our reference checking in different time zones and saves us a lot of time. It is also very appreciated to submit a professional, transparent, and objective report to the Recruiting Manager! ”
Magdalena Dahlgren Manager, Volvo Group
/ Volvo
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"We’d absolutely recommend Refapp!"

“ The system is incredibly user-friendly, and we find that candidates and referees complete their part without any issue or need for guidance from HR. ”
Tamara Small HR Coordinator
/ Australian Healthcare Associates
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Clarity to hire right 

“ We work closely with Refapp because we know joint clients value the integration, and we experience the benefits firsthand in our own hiring. It cuts down admin, keeps everything structured, and gives us the clarity we need to move forward with the right candidates without second guessing. ”
Joao Batista Talent Acquisition Partner
/ Teamtailor
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Refapp by the Numbers: Trusted, Recommended, Worldwide.

35,000 Users

More than 35,000 recruiters use Refapp for digital reference checks and background screening in their hiring processes.

30 Countries

Organizations in staffing, the public sector, and private enterprises across 30+ countries use Refapp.

85 NPS

With an NPS of 85, Refapp ranks among the most trusted and recommended solutions in HR tech—delivering a world-class experience recognized across industries.

Seamless Integrations with All Leading ATS Platforms

Frequently Asked Questions (FAQ)

What is Refapp and why should we use it in our hiring process?

Refapp is a digital reference checking tool that streamlines the process and provides professional, easy-to-read reports—helping you make confident hiring decisions while minimizing the risk of bad hires.

How does digital reference checking with Refapp work?

Start the reference check directly in Refapp or through your ATS. The candidate submits their references, who then respond to research-based, role-specific questions—conveniently on their phone or computer.
Responses are automatically compiled into a structured report with behavioral insights, performance indicators, benchmark data, and potential risk flags.

How quickly do we receive the reference reports?

You typically receive the completed report within a day or two—often the same day.

Can Refapp be used with our applicant tracking system (ATS)?

Yes. Refapp integrates smoothly with all leading ATS platforms like Workable, JobAdder, Smartrecruiters, Greenhouse, Teamtailor, and more. This allows you to start and complete reference checks directly within your existing workflow.

Is Refapp secure and compliant with data privacy regulations?

Yes. Refapp is built with a strong focus on information security and privacy protection. Trusted by global enterprises, government agencies, and public organizations, the platform meets high standards for secure data handling and regulatory compliance.
Refapp features encrypted data storage, secure identity verification, Single Sign-On (SSO) support, and automatic fraud detection. We also conduct annual security audits and penetration testing by independent experts to ensure ongoing protection.

Can we customize Refapp to match our brand and workflows?

Yes. Refapp is fully customizable—you can adjust language, wording, and design to reflect your brand. You can also use your own question templates and manage access through roles and permissions, ideal for larger or more complex organizations.

How much does Refapp cost and how do we get started?

Refapp offers flexible, usage-based pricing tailored to your organization’s size and hiring needs—no hidden fees or surprise costs. Whether you're a small team or a global enterprise, we’ll help you find a plan that fits.
Book a free demo to explore Refapp in action and receive a personalized quote.

Get the guide

Discover the science behind reference checks—and make smarter hiring decisions!

Ready to transform your reference checking process?