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Informative & Accurate Reference Checking

Refapp is a talent intelligence solution which assists recruiters in making efficient, professional and secure reference checks on every candidate 

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Optimised reference checking

Increase the accuracy of candidate information and save time in your recruitment processes today!

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Role-specific and science-based 

Intuitive and smart

Our intuitive solution is user-friendly and easy to navigate, allowing users to quickly and efficiently gather information from references. Select from a vast list of predefined reference questions or create your own custom questions. 

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Streamlined and data-driven process

Automated workflow and professional reporting

Refapp allows references to provide their answers in their own time and how it suits them. Automated email reminders ensure that you don't have to remind references manually to submit their answers. 

Refapp collects answers in a comparable easy-to-read report which can be shared securely with your team or client. 

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Candidate attraction in focus

Tailored branding experience

Incorporate your Career site to the landing page for references and customise communications to reflect your brand. 

 

 
 

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See Refapp in action!

  • Fully digital and automated workflow 
  • Phone call booking feature
  • Brand your communications
  • Fraud detection
  • Lead generation feature
  • Professional reporting
Our Numbers

96% Likes Refapp

The majority of references providing a reference check via Refapp have had a positive experience. 

86% Response Rate

Our automated reminders, accessibility and intuitive user interface ensure references are more likely to respond.

7h Typical Response Time

Gather all of your references for a candidate in just a couple of hours!

20,000 Users

More than 20 000 recruiters use Refapp daily in their recruitment process.

30 Countries

Customers in more than 30 different countries have chosen to use Refapp as their digital reference checking solution.

800,000 Reference checks

More than 800 000 reference checks are completed using Refapp each year.

Improved reference experience, higher response rates and professional reporting

Most often, the references have submitted their answers in less than two days and the insights we collect make for confident hiring decisions. In addition, we get great feedback from both references and clients who appreciate the process.
Marnie Aliviado Director, Business Development BSA Solutions
Read customer case

Easy reference checking across different time zones

As a global company, Volvo Group Recruitment gets references from all over the world. Refapp is facilitating our reference checking in different time zones and saves us a lot of time. It is also very appreciated to submit a professional, transparent, and objective report to the Recruiting Manager!
Magdalena Dahlgren Manager, Volvo Group Volvo

Refapp has allowed us to streamline our process without compromising on quality checks

We are a small HR team who do a lot of hiring. Many of the people we hire are based globally as well as Ireland so trying to find the time to conduct reference checks can be difficult with different time zones. The platform allows us to create role specific reference checks and conduct them at a time that works for the referee. There is the flexibility to send a form or do a call. We have noticed that we have significantly reduced the time to close out our positions and it's given us valuable time back to focus on other priorities.
Linda Farrell Senior People (HR) Manager Distilled

Optimising reference checking at scale

With Refapp, we can manage references for a large number of candidates and still ensure an objective assessment of competencies and a smooth experience for us, the candidates and the referees.
Madeleine Tidehorn Talent Acquisition Specialist Lyko
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Training to optimise and assure the quality of the reference checking process

Refapp's presentation of the tool created commitment and a good dialogue between employees. We had the opportunity to ask questions and share our experiences and how we can best use Refapp to maintain the high quality of our processes, which is very important to us.
Lisa Robberts Head of Assessment and Senior Consultant Qsearch

Lecture on research-based reference checking

An inspiring talk with a clear connection and focus on the latest research. I came away from the lecture with concrete tools to help me in my day-to-day work as a recruiter.
Lisa Guppy Talent Acquisition ElektroSkutt
 We absolutely love the automation from Refapp now. All we have to do is click “initiate reference check” in our ATS system, and Refapp takes care of the rest! 
I set out to find a way to streamline our reference checking process and came across Refapp in my research. Turned out to be exactly what we were needing! Previously our HR Coordinator had been reaching out to contacts individually to collect references, and trying to keep everything organized on our servers wasn’t always easy. We absolutely love the automation from Refapp now. All we have to do is click “initiate reference check” in our ATS system, and Refapp takes care of the rest! Nice to have one central location to find all the reports in as well. Will most likely implement in our other global office locations. In addition, the team at Refapp have been incredibly helpful with any questions or needs we have had along the way. Would recommend their services to anyone looking to streamline the reference checking process! Overall a great experience.
Taylor Bills Talent Acquisition Jones Knowles Ritchie
Other benefits of Refapp
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Make Better Recruitment Decisions

Increase your reference reliability and improve your decision-making in one click, with our easy-to-read comparable reports.

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Save Time

Save time in your recruitment process by replacing manual work with automated messaging, reports and reminders.

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Increase Accuracy

Structured and standardised reference checking removes cognitive bias and increases the accuracy of information. 

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GDPR Compliant

With Refapp, you can feel safe. All information is stored encrypted with the highest security. Information is automatically deleted after a given time.

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Employer Branding

Professional and smooth communication with referees and customers positively affects your employer branding.

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Non-discriminatory

Refapp removes the risk of discriminatory questions by allowing a standardised question set for every candidate.

A selection of our partners
JobAdder Workday Teamtailor Workable SmartRecruiters
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The science of reference checking and how it can ensure confident hiring decisions 

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See how digital reference checking can help your recruitment process!